Trivandrum: The following are the general guidelines for passengers travelling by the special train services beginning on June 01, 2020:
· Only online E-Ticketing will be done through IRCTC website or through Mobile App. No tickets will be booked across the reservation counter on any Railway Station. Booking of tickets through ‘agents’, (both IRCTC Agents and Railway Agents) shall not be permitted.
· The ARP (advance reservation period) shall be a maximum of 30 days.
· No catering charges shall be included in the fare. Provision for pre-paid meal booking, e-catering shall be disabled. However, IRCTC shall make provision for limited eatables and packaged drinking water on payment basis only in limited trains, having Pantry car attached. Information to this effect shall be made available to passengers during the time of booking ticket.
· Passengers are encouraged to carry their own food and drinking water.
· All passengers shall be compulsorily screened and only asymptomatic passengers will be allowed to enter /board the train.
· Only passengers with Confirmed tickets shall be allowed to enter the Railway station.
· All passengers must wear face covers/masks at the entry and during travel.
· The passengers shall reach the station at least 90 minutes in advance to facilitate thermal screening at the station. Only passengers who are found asymptomatic will be permitted to travel.
· Passengers shall observe social distancing both at the station and on trains.
· No Linen, blankets and curtains shall be provided inside the train.
· On arrival at their destination, the travelling passengers will have to adhere to such health protocols as are prescribed by the destination State/UT.