Relaxation in Refund rules – an easy-to-digest FAQ

In view of Corona Virus outbreak, Indian Railways has suspended all types of passenger train services, that is, all Mail/Express trains (including premium trains), passenger trains and suburban trains from 22nd March, 2020 up to 24:00 hours/midnight of 14th April, 2020. Further, ticket refund rules have also been relaxed in order to avoid crowding and maintain social distancing to contain the spread of Coronavirus CoVID -19. This relaxation is applicable only for PRS counter generated tickets and rules for e-tickets remains the same.

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All train services to remain suspended till March 31, 2020

New Delhi: Railways have announced that all Passenger/Express/Superfast and Premium train services will remain suspended till March-end, ie 24.00 hrs on 31.03.2020 to strengthen the efforts already taken to contain the spread of COVID-19. Long-distance trains which started on or before 22-03-2020 will be allowed to reach their respective destination.

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