Refund / Cancellation procedure for Railway tickets booked through swiping machines

New Delhi: With a view to facilitate convenient booking of reserved and unreserved tickets by passengers through cashless modes of payment viz. Credit / Debit cards even at the ticket booking counters, Indian Railways has decided to install 10,000 PoS (Point of Sale / swipe) machines at railway stations and reservation counters. Depending on the swiping machine, following is the cancellation cum refund procedure for tickets:

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